Frequently Asked Questions
Find answers to common questions about our board games and services
We typically ship within 1-2 business days. Standard shipping takes 5-7 business days. Shipping cost is $9.99 for all orders.
We do not accept returns - all sales are final. However, if you receive a damaged or defective item, please contact us immediately and we'll work with you to resolve the issue.
Yes, all our games are 100% authentic and brand new. We work directly with publishers to ensure you receive genuine products.
You can reach us by email at [email protected] or phone at 937-823-1411. We typically respond within 24 hours.
Our Policies
Clear and transparent policies for your peace of mind
We do not accept returns - all sales are final. However, if you receive a damaged or defective item, please contact us immediately and we'll work with you to resolve the issue.
We ship within 1-2 business days and standard delivery takes 5-7 business days. Shipping cost is $9.99 for all orders. We ship within the United States only. You'll receive tracking information via email and we package games carefully to prevent damage.
As a small family-run board game business, we don't collect, store, or maintain any customer data ourselves. When you place an order, your payment and shipping information is handled directly by Shopify, our e-commerce platform. We don't have access to or store your payment details. For information about how Shopify handles your data, please visit Shopify's Privacy Policy.